Steve Arnold joined the Classic Cleaners team in April 1985. He is now general manager and the star of our “See how easy that was?” video. Get to know him and check out his advice for graduating high school students in this must-read Q-&-A — before Hollywood comes knocking on his door.
Q: If you had to change your full name, what would you call yourself?
A: Wolfgang Santiago Cho (I doubt there’s anybody else with that name.)
Q: Where were you born?
A: Dayton, Ohio
Q: What is your favorite kind of challenge on the job?
A: Explaining to our people that we are problem solvers for customers and that helping others should be fun and gratifying.
Q: What is your favorite tool at Classic Cleaners and why?
A: Our point-of-sale system. It controls everything.
Q: What do you enjoy most about working at Classic Cleaners?
A: The people – customers and employees.
Q: What is your favorite type of fabric and why?
A: Wool. It’s so versatile and if taken care of properly, lasts a long time.
Q: What do you enjoy doing in your spare time?
A: I love learning about history.
Q: If you were a toy, what toy would you be?
A: Lincoln Logs because they were cool when I was a kid.
Q: If you were asked to speak to a graduating high school class, what would you say?
A: Get out! You’re done. Now start packing for higher learning.
Q: If you had a time machine and could be transported to any time, the past or the future, what time and place would you choose and why?
A: I would love to meet Napoleon Bonaparte at his peak (1800 to 1812). I would like to find out how he motivated his men to such greatness. I would also like to learn how he came up with the Code Napoleon, the basis for their law.
Q: If you had to spend 100 days on a deserted island, what five things would you take with you and why?
A: 1. My wife because I love her and would miss her. Plus, she’s very resourceful!
2. Cutco knives. They are awesome and they will be useful.
3. Suntan lotion with SPF — lots of it since it’s just my wife and me.
4. A book on what to do if you are stranded on a deserted island. (I’ll bet there is one.)
5. An air mattress. My wife doesn’t like sleeping on the ground. Plus, it has other uses such as a raft.