Top 10 things to look for when choosing a dry cleaner--No. 3: Simple repairs made

Top 10 things to look for when choosing a dry cleaner

Post series intro

10. Knowledge of dry cleaning
9. Membership in a dry cleaning association
8. Clean stores
7. No odor on clothes
6. Properly removed stains
5. Skillful ironing
4. Intact buttons
3. Simple repairs made
2. White garments white
1. Ready to wear!

It sometimes surprises our customers that making simple repairs is a feature of our premium dry cleaning and laundering. If something is wrong and we didn’t do it, then we shouldn’t have to fix it, right?

But that’s not how we think here at Classic Cleaners! Making simple repairs is part of offering you the best dry cleaning and laundering service possible. For example, suppose you give us a polo shirt to clean with a seam coming undone on the side. If we were to clean and steam the shirt without first neatly sewing up the seam, we could damage the garment further. Moreover, that’s an easy repair to make and doing it results in a happier customer–always our goal.

Obviously, if a garment is severely torn or otherwise damaged, we will alert you to this fact before we do anything further. Some repairs aren’t “simple” and may require a fee–or may be impossible. In most cases, though, we can fix it in a jiffy!

–Matt
The Classic Cleaners Blog Team